fantastic rooftop terrace, interesting furnishings, strong WiFi

The bathrooms could use a thorough cleaning!!! Noise from outside disrupts sleep, making it hard to relax!!! Be prepared for stairs since there's no lift available!!!

The location was ideal for exploring the Old City.

Unfortunately, my experience was marred by multiple issues. The lack of an elevator made it difficult to carry our luggage up the long flight of stairs. Additionally, the room was not as comfortable as expected due to the poor layout and insufficient electrical outlets. It was frustrating having to unplug the refrigerator just to use the kettle. Overall, the management seemed lacking, and it felt abandoned.

I really loved the rooftop views, especially during sunset, and the breakfast spread was incredible with lots of delicious options. However, the bathroom could use a little updating. I would definitely stay here again!

We had a wonderful stay, enjoying the cozy small double room and the fantastic breakfast options every morning. The rooftop terrace was a nice spot to unwind after a day of exploring, and we loved the charming décor in the common areas. The only downside was that the bathroom sink was slow to drain, but it didn't ruin our experience one bit! 😊

The New Imperial in Jerusalem really stood out with its charming character and fantastic location. The rooftop terrace offered spectacular views, especially during sunset—a perfect spot to unwind. I genuinely appreciated how close the hotel was to major landmarks, making it easy to explore the city. The friendly staff always greeted me with a smile and were quick to help when I needed assistance, which made me feel welcomed. I enjoyed the breakfast options. it was hearty and had a nice variety, though I wish there were more fresh fruit selections. However, the room felt a bit smaller than I expected, and the absence of a refrigerator was inconvenient. The lack of an elevator also posed a challenge, especially with luggage. I encountered some heating issues with the shower water. getting the temperature just right took some time. Additionally, the towels felt stiff, lacking that fresh, soft feel. Overall, a lovely place to stay with some areas needing attention, such as room amenities and bathroom fixtures.

Consider asking the staff for local dining recommendations — they have great insights on hidden gems in the area that aren't in guidebooks.

would stay here again

Fantastic location right at the entrance of the Old City. Room had air conditioning, a private bathroom, flat-screen TV, and a refrigerator. The rooftop had awesome views of David's Tower. Breakfast featured fresh salads, pastries, and eggs. Friendly staff really made the difference too. Just be prepared for some stairs since there’s no elevator.

Charming, Charming, Charming.

The beautifully decorated room took me back in time while providing all the modern comforts. And don't even get me started on the breakfast—fresh veggies, hummus, and eggs that fueled my day of exploration!

Would recommend 🥰🌟

The rooftop terrace offers stunning views, and the city location can't be beat. Loved the beautifully decorated rooms!

Totally recommend for a short break

Charming hotel, excellent location, with a rooftop offering stunning views of the entire old city. A fantastic breakfast that included a variety of choices and a great coffee machine to enjoy lattes.

Completely flawless.

great location but minor room issues

The location stands out as the best aspect, making everything easily accessible. The staff's kindness and helpfulness truly made me feel at home during my stay.

Room size could be a concern for those needing more space.

A Memorable Family Stay in an Ideal Location!

Our family had a fantastic experience! The staff quickly accommodated our late checkout request, and the room was clean. Breakfast featured delicious local pastries—definitely try the hummus! Pro tip, explore the nearby market for authentic local snacks anytime! We’d return in a heartbeat.